Careers

Would you like to work with Fire And Ice?

When you join the Fire And Ice team, you join an international family. We ensure our employees have just as many memorable moments as our guests.

We are currently hiring!!

Fire And Ice, Kathmandu

Position: Waiter

Number of openings: x2 (Sanepa branch)

Education Level : Intermediate

Desired Candidate : Both (Male/Female)

Experience : 1 year

Job Description

  1. Maintain an up-to-date working knowledge of the menu items

  2. Greet guests immediately on arrival with courtesy and smile and present them with the menu as soon as they are seated

  3. Take food and beverage orders accurately and repeat it to guests for confirmation

  4. Memorize and be knowledgeable about restaurant menu and ingredients

  5. Use established food handling and serving techniques

  6. Upsell food and beverage items throughout the meal

  7. Monitor guest & needs and promptly handle requests

  8. Inform supervisor or management about the comments and suggestions of the guests

  9. Maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills

  10. Prepare and provide guests with accurate check for the meal

  11. Prepare to-go boxes for guests

  12. Maintain a clean and organized service area

  13. Dispose of trash according to established procedures

  14. Perform any side-work as requested

  15. Comply with safety, health and hygiene policies and procedures and follow rules and regulations of the company at all times.

Job Specification

Endurance to walk and stand for long hours

Excellent interpersonal skills.

Coordination to carry plates or trays without dropping anything

High School Diploma preferred

Working knowledge of beer, wine, liquor and common beverages

Able to fluently read and speak English

Flexible and willing to work different schedules

Postion: Cashier

Number of openings: x1 (Thamel Branch)

Education Level : Intermediate

Desired Candidate : Both (Male/Female)

Experience : 1 year

Job Description

  1. Greet and acknowledge each customer

2. Provide answers to product and payment related queries

3. Refer customers to the right person to answer queries and deal with any problems

4. Accurately process sales using cash registers, sales software and telephone

5. Calculate and return change when required by the payment method

6. Maintain a neat, tidy and orderly work area

7. Make reservation for customers

8. Check bills to see if the correct amount has been displayed and print them out

9. lace printed bills in folders to be presented to customers

10. Record total amounts, including expenses in the restaurant’s database

11. Take delivery and take away orders through phone

12. Process credit card and debit card payments and ensure that customers sign receipts

13. Assist waiters and servers during rush hours by giving menus to the customers

14. Count cash in cash counter at the end of each shift and ensure that it tallies

15. Ensure that there is sufficient change available at the beginning of each day.

Job Specification

Multitasking, and computer skills

Proficiency in using computers, calculators and other machines required for transaction.

Outstanding customer relation skills and ability to ensure a customer priority culture

Ability to work with flexibility in a continuous schedule of day, evening, holiday and

weekends

Excellent verbal communication

Accountability and accuracy in reconciling sales receipts

Position: Bartender

Number of openings: x1 (Sanepa branch)

Education Level : Intermediate

Desired Candidate : Both (Male/Female)

Experience : 1 year

Job Description

Prepare and serve coffee and tea drinks that meet quality standards.

Properly handle and maintain all equipment

Respond to orders, questions, concerns, and complaints in a polite and

efficient manner

Serve customers quickly and efficiently

Demonstrate a thorough understanding of all the menu offerings.

Observe relevant healthy and safety standards

Job Specification

Strong customer service and communication skills

A happy, friendly personality

Customer service skills and knowledge

High level of attention to detail

Please send your CV/resume to careers@fireandicepizzeria.com.